Passport & Citizenship Office, American Citizens Services Unit, of the U.S. Embassy, Panama.
This Unit is closed on Panamanian and U.S. holidays.
All passports are printed in the United States and shipped to the Embassy within three weeks of approval of the application. To avoid delays or disruption in travel plans, we urge passport applicants to apply early for new passports and to allow adequate time for processing.
Please note: There is no walk-in service for United States citizens who require a service related to passports, citizenship or birth registration. These services are by appointment only (except for Adult Passport Renewal that is by mail only, unless you don’t meet the requirements of this service).
Many countries have passport validity requirements. Before traveling we recommend you visit the Department of State website to ensure that your passport is valid for travel to all countries you will visit.
Passport and Passport Card Pick up
If you applied for your passport/card at the Embassy: Please pick up your new passport/card at the American Citizen Services (ACS) Unit of the Consular Section. Hours of operation for passport pick up are: Monday through Thursday from 11:00 a.m. to 12:00 noon. Please go to Window 14 and wait until the last person in line is served. Please note that passports will not be deliver before 11:00 a.m. due to the high number of consular services.
If you have further questions, please contact the Embassy at Panama-ACS@state.gov, or visit the Department of State website for general information.