Please note that we are a non-claim taking embassy and operate on an appointment only system for all routine services. We do not accept walk-ins for routine services.
To obtain information of the services we can assist with, please choose one of the following options:
To schedule an appointment or to obtain information please send an email to Panama-FBU@state.gov. Please only send one e-mail regarding your issue. E-mail inquiries are usually answered within 2 working days.
Embajada de los Estados Unidos
Unidad de Beneficios Federales
Panamá, República de Panamá
Federal Benefits Unit
9100 Panama City Pl
Washington, DC 20521-9100
The embassy is closed on all U.S. and Panama holidays as well as weekends. Unscheduled closures sometimes occur, and this information is typically broadcast through the Smart Traveller Enrollment Program (STEP).
The FBU is located in the U.S. Embassy- Consular Section, Building 783, Clayton, Demetrio Basilio Lakas Avenue next to Las Esclavas school. Please see map below:
Parking spaces inside the Embassy compound are limited. Consular visitors may also park in the lot located immediately outside of the Embassy compound. These spaces are available on a first come, first serve basis. If you are disabled or elderly, please click here for special instructions.
Firearms, knives, explosives, impact weapons, caustic chemicals, chemical sprays, and fire starting devices are prohibited. Please do not bring mobile phones or any electronic devices, such as Blackberries, iPods or PDAs into the Consular Section as they are not allowed within the Embassy, those items may be secured at the security check point as you enter the Consular access control center. We strongly advise that you do not bring large bags or packages with you as we do not have sufficient storage facilities for large items.