Thanks for visiting us. Here you will find our frequently asked questions and receive assistance from the United States Embassy in Panama.
American Citizen Services Contact
Federal Benefits Unit
Consular Section Contact (Our office in charge of all issues related to Visas)
Visa Appointment Service
Tourist Visa Renewals
Student, Work, Fiancée, Spouse Visas and General Information
If you need to apply for a student, work, fiancée or spouse visa interview appointment, you can write to firstname.lastname@example.org or call +507 833-9393 to speak directly with the Consular Section.
Lost or Stolen Visa
Authorized Courier Service has been changed
The Embassy of the United States in Panama migrated its delivery and reception services for visa application documents from the company Fletes Chavale, to the company Cargo Expreso Panama. This change became effective as of Monday, January 30, 2023.
People who make use of this service must go to a Cargo Expreso agency to send documentation to the embassy or receive documentation from the embassy.
The requirements for delivery and receipt of documents, as well as the prices already established for the premium delivery service remain unchanged. View the following website https://ustraveldocs.com/pa_es/pa-loc-passportcollection.asp to confirm the location of the Cargo Expreso agencies in Panama.
This change affects the instructions you received when you made your most recent appointment. If you would like to select a different agency, please log into your profile or contact our call center to update the selected document collection office: 317-5000
If you have an appointment to deliver documents under the “Fletes Chavale” priority, you must go to one of the Cargo Expreso offices.
For any additional questions, please visit https://ustraveldocs.com/pa_es/pa-main-contactus.asp
Visa Frequently Asked Questions
Are renewals also going to be accelerated?
The Consular section is doing everything possible to decrease wait times for all applicants. We have made some changes to the Interview Waiver process for renewals to address concerns about keeping passports for long periods of time while processing.
Our new system allows you to make an appointment to drop off your documents for renewal through Interview Waiver. Once you have an appointment and drop off your documents on that date, your passport should be returned in about 10 to 14 days.
More information to see if you qualify for Visa renewal through Interview Waiver can be found on the following site: https://www.ustraveldocs.com/pa/pa-niv-visarenew.asp.
For applicants under 14 or over 79 to apply via Interview Waiver: https://www.ustraveldocs.com/pa/pa-svc-visachild.asp
For current wait times for all appointment categories, including to drop off documents for Visa renewal through Interview Waiver please check: https://travel.state.gov/content/travel/en/us-visas.html.
Is the update automatic or do I have to do something?
The appointment date change is automatic, there is no need to pay any extra fee or make any changes in the appointment system.
How can I view if my date was updated?
Check the email you used for the application, or log on to your profile at ustraveldocs.com/pa to confirm your appointment date.
What happens with users that payed and still show no appointments available?
Please check ustraveldocs.com/pa often, as appointments are added regularly.
My date is before October 2023, does it also apply?
Only appointments from October 2023 on were re-scheduled at this time. If you have an emergency need to travel prior to your appointment date, you can check https://www.ustraveldocs.com/pa/pa-niv-expeditedappointment.asp for the requirements and instructions on how to apply for an expedited appointment.
If you have additional questions about the Nonimmigrant Visa process in Panama, please contact email@example.com, or call 833-9393.
Study in the United States
Work at the United States Embassy Panama
Please review the following list of frequently asked questions.
Locate someone in the United States
Applying to the Military Service
Report Fraud or Illegal Activity
Agricultural Affairs Section