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Department of Veterans Affairs
6 MINUTE READ
April 29, 2024

Following are some of the services we can assist with for the Department of Veterans Affairs (VA):

  • Report of Death of a person in receipt of benefits from the VA

Please accept our condolences on the loss of your loved one.

To report the death of a person in receipt of benefits from the VA, please send an email following the instructions below:

YOU MUST USE THIS SUBJECT LINE:   FB-VA Report of Death – FULL NAME OF DECEASED

  • Your full name, relationship to the deceased and telephone number
  • Deceased’s claim number or social security number
  • Attach a copy of the death certificate

Please note that it is important to follow the instructions provided on the subject line to ensure receipt and prompt attention/response to your email.

If you’re a Veteran who gets medical care outside the U.S. for a service-connected condition, the VA may cover the cost of your care. Read the information on Foreign Medical Program (FMP) to find out how it works and how to register.

  • Enroll in the International Direct Deposit Program

If you reside in Panama and would like to receive your benefits in a local bank through the International Direct Deposit Program, here you will find information on this program and will be able to download the enrollment form.

International Direct Deposit (IDD) is a faster, safer, and more reliable way for people residing outside of the United States to receive their monthly payments, where the benefits will be electronically transferred from the U.S. Department of Treasury to their checking or savings account at their financial institution in Panama.

For information on how to enroll and to obtain the enrollment form, please visit the following link.

Once you have the fully completed and signed (by you and the financial institution) enrollment form, please scan and send it to us by email  following the instructions below:

SUBJECT LINE:  FB-IDD – FULL NAME

Please note that it is important to follow the instructions provided on the subject line to ensure receipt and prompt attention/response to your email and processing of the enrollment form.

  • Claim for VA Survivor Pension and/or Burial Benefits

The VA offers monthly payments to qualified surviving spouses and unmarried dependent children.

At the following links, you may review the requirements to file a claim for survivor benefits and for VA burial benefits.

Once you have the required documents to file your claim, please send an email following the instructions below to schedule an appointment with us.

YOU MUST USE THIS SUBJECT LINE:     FB-VA Death Benefits – FULL NAME OF DECEASED

  • Survivor’s complete name
  • Relationship to the deceased
  • Indicate that you are requesting an appointment to file a claim.

Please note that it is important to follow the instructions provided on the subject line to ensure receipt and prompt attention/response to your email.

For additional information for veterans living overseas and contact information for the Department of Veterans Affairs, please click here .